// Salesforce Tech Lead · AI · Agentforce
I build Salesforce solutions that scale with AI.
Tech Lead at a healthcare operator. Architecture, automation and integrations across Sales Cloud, Service Cloud and Agentforce — from business requirement to deploy.
01 — Stack
What I use to deliver
Sales Cloud
Data modeling, sales pipeline and end-to-end automation.
Service Cloud
Omnichannel service, cases, SLAs and knowledge base.
Agentforce
AI agents, topics, actions and guardrails in production.
Marketing Cloud
Journeys, segmentation and CRM integration.
Data Cloud · Data 360Data Cloud
Profile unification and data activation across the ecosystem.
Flow & automationFlow
Complex Flows, validation rules and automation governance.
Apex · LWC · SOQL
Programmatic development, SOQL tuning and governor limits.
REST · SOAP integrations
Named Credentials, external APIs and integration architecture.
02 — Experience
Track record
Salesforce Tech Lead
I drive end-to-end solution design, technical leadership and hands-on development across Sales Cloud and Service Cloud. Mentoring functional consultants, scalable data modeling, automation strategy and complex integrations — within governor limits and secure by default.
Salesforce Administrator Analyst
Primary platform admin at a healthcare operator: mission-critical Flow automation, security model (profiles, permission sets, roles, sharing rules), data quality, limit monitoring and API integration support.
Salesforce Consultant — Trainee → Junior II
Grew from Trainee to Junior II on multi-industry projects: REST API integrations with Named Credentials, real estate and airport projects, complex Flows, Validation Rules and first hands-on work with Agentforce and service automation.
Founder
Independent consulting and software development: Salesforce solutions, AI/Agentforce implementations, integrations, automation and custom projects.
03 — Certifications
Certifications and training
04 — Contact
Let’s build something that scales?
Open to conversations about Salesforce architecture, Agentforce and AI applied to CRM.